Tuesday, March 24, 2009

Adventures In: Being a Rogers Cable Customer

Given the recent set of global events, I have had a growing interest in American news. I know what you're going to say, "Watching CNN, MSNBC and especially FOX will kill brain cells", but that doesn't change the fact that I feel a deep NEED to watch sensational, biased, fear inducing news.

Anyhow, in order to get my "fix" I called my cable provider Rogers in order to add the news bundle to my existing cable package . The news bundle which includes FOX, MSNBC, BBC is about $4, but oddly enough does not include CNN. What? They're the "Most trusted name in news". How can you not include them in your news bundle? The answer became pretty clear with the answer to my next question.

I then asked the rep, "So, what is the cost of me adding CNN?". The answer given was a bit confusing. "Uh, well, to add CNN you would have to get the bundle that has channels 28-70 at a cost of $21". WTF? How can you have a news bundle that doesn't include CNN, that then forces me to have to pay $21 if I want to get it? Oh I understand, it's to create a false perception of an option.

Negative billing, internet throttling, system access fees for wireless and now this. $21 for 1 channel. If you're going to bend me over, at least buy me dinner first.

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